Shipping Policy
Shipping Overview
The orders for the user are shipped through registered domestic courier companies and/or speed post only. We are committed to delivering your order in a timely and secure manner.
Shipping Timeline
Orders are shipped within 2 business days from the date of the order and/or payment or as per the delivery date agreed at the time of order confirmation.
Delivery of the shipment is subject to courier company/post office norms and may vary based on:
- Your location and delivery address
- Courier partner's operational schedule
- Weather conditions and unforeseen circumstances
- Public holidays and regional restrictions
Delivery Address
Delivery of all orders will be made to the address provided by the buyer at the time of purchase. Please ensure that:
- The delivery address is complete and accurate
- Someone is available to receive the delivery during business hours
- The address is accessible to courier services
- Proper contact information is provided for delivery coordination
Service Delivery
Delivery of our services will be confirmed on your email ID as specified at the time of registration. For digital services, consulting sessions, or training programs, you will receive confirmation and access details via email.
Shipping Costs
If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case be), the same is not refundable, even in case of returns or cancellations.
Shipping charges, if applicable, will be clearly displayed at the time of checkout before you complete your purchase.
Limitation of Liability
Platform Owner shall not be liable for any delay in delivery by the courier company/postal authority. While we make every effort to ensure timely delivery, factors beyond our control may cause delays.
In case of significant delays, we recommend:
- Contacting our customer service team for tracking information
- Checking with the courier partner using the tracking number provided
- Allowing for additional time during peak seasons or adverse weather conditions
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email and SMS (if provided). You can use this tracking number to monitor the delivery status of your order through the courier company's website.
Delivery Issues
If you experience any issues with delivery, such as:
- Non-receipt of order after expected delivery date
- Damaged package upon delivery
- Incorrect items delivered
- Missing items from your order
Please contact our customer service team immediately with your order details.
Contact Us
For any questions or concerns regarding shipping, please contact our customer service team:
Email: Pravin@leappcoe.com
Phone: +91 98658 05060
Address: 24 Ganapthyappan Street, Nallamplayam, Chennai, India
Working Hours: Monday - Friday (9:00 AM - 6:00 PM IST)